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SIN 874-4: Approach

SB&A utilizes our Business Development Process Model as a framework for developing training strategies and solutions to meet the best hopes of our clients. There are six distinct phases involved in identifying and implementing training solutions.

  1. Planning: There is an interactive planning phase wherein we meet with agency representatives to assess training needs and identify problem areas that need to be addressed. During this planning phase, we explore desired outcomes and gather data about the agency and its specific challenges.
  2. Analysis: In this phase, the SB&A team review the data collected and prepare a preliminary cultural or organizational audit report with agency representatives. Training solutions are then proposed to meet the learning objectives of the agency.
  3. Design: Once the anticipated training outcomes are identified and agreed upon by the agency, a team comprised of both SB&A and agency representatives will collaborate on the design of an appropriate education program.
  4. Development: After the agency adopts the design of the educational initiative, curriculums are developed using various formats and delivery systems.
  5. Implementation: Throughout this phase, the training initiative is rolled out to the targeted stakeholders at the agency.
  6. Evaluation: Throughout the implementation phase, evaluations are gathered and improvements are made to the curriculum on an ongoing basis to reflect feedback from the field.

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