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Law Enforcement Client Feedback

"This was an excellent training. Mr. Richard Johnson was very professional and well prepared. He was able to share the subject material thoroughly and answer any questions posed to him. The feedback from our deputies was all positive. They said that this was by far, the best training of this nature, they had ever received. We were very fortunate to have this type of training offered to us and to have such a talented and professional instructor. We will not hesitate in the future to call on ExcelForce and Rich Johnson to further our needs with diversity training."

Charles E. Heit
Undersheriff
Office of the Sheriff, Berrien County, Michigan

"As Executive Director of the Upper Midwest Community Policing Institute, I would like to take this opportunity to express our appreciation for our partnership with your organization for the deliver of Diversity Training. In particular, I wish to commend your instructor, Mr. Rich Johnson. His credibility as a law enforcement officer, together with his delivery style and most importantly, the message he delivered was outstanding. Our client remarked that this was not the usual diversity training they had experienced before and was the best training they had ever received. The participant evaluations indicated a meaningful change in their attitude and how they perform their responsibilities."

Dennis Cusick
Executive Director
Upper Midwest Community Policing Institute

"I wanted to let you know how enjoyable our recent diversity training was, given by Richard Johnson. Mr. Johnson recently spent two days at the City, teaching our employees to understand stereotypes and the related demographic changes that today's society is experiencing. His presentations were warmly received by our employees, which was a welcome change of pace from some of our past training experiences. Mr. Johnson did a great job - both keeping the attention and encouraging the involvement of the audience. He should be commended for his dedication and enthusiasm!"

Susan Willey
Human Resources Director
City of DeKalb, Illinois

"The information I received from this class was worth millions. I learned principles that will not only improve my profession as a Law Enforcement Executive, but enhance my private life as well. I anxiously await another class taught by Dr. Betances."

Joseph B. Walker, Lieutenant
Reno Police Department / Reno, NV

"You are truly a 'standing ovation quality speaker' who brought passion and expertise to the topics you taught during our training. I like to think that we in Oak Park practice what we preach, and your class in this area was outstanding. Your class on ethics was the best I've ever attended in 21 years of policing and the comments from other officers from probationary to seasoned veteran verified my feelings. Your passion for teaching is radiant and I know it had an effect on everyone in the department."

Sergeant Paul C. Jepsen, Training Coordinator
Village of Oak Park Police Department

"Certainly your presentation was the highlight of the Big Ten Plus 1 Police Chiefs and Directors Conference. I believe the entire group came away with a new sense of responsibility for creating and building diversity in their organizations. I know that they all enjoyed your reflections on your own upbringing as well as your struggles and triumphs throughout your life. I was grateful to have such an exciting and thoughtful speaker discuss this particular topic and I know that my colleagues took much away from your talk."

Bruce A. Lewis, Chief of Police
University Police, Northwestern University